PAVESCAN

Privacy Policy

Last updated: April 12, 2026

PaveScan ("we," "us," or "our") operates the PaveScan platform accessible at pavescan.app (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use our Service.

PaveScan is operated by Ryan Clark as a sole proprietorship.

1. Information We Collect

Account Information

When you create an account, we collect your email address, phone number, and optionally your full name and company name.

Pavement Images

When you submit a scan, you upload a photo of pavement. This image is stored securely and used solely to perform AI-powered pavement condition analysis. We do not use your images to train AI models.

Scan & Analysis Data

We store the results of each pavement analysis, including condition scores, identified distresses, and maintenance recommendations. This data is tied to your account and accessible only to you.

Usage Data

We automatically collect standard log data including IP addresses, browser type, pages visited, and timestamps. This is used to maintain and improve the Service.

Location Data

If you permit it, the Service may capture GPS coordinates at the time of a scan. This is optional and used solely to tag the scan location. Location access is requested in your browser and you may deny it without affecting core functionality.

2. How We Use Your Information

  • To provide, operate, and improve the Service
  • To perform AI-powered pavement analysis on your submitted images
  • To authenticate your account and maintain session security
  • To manage your scan credit balance and subscription
  • To send transactional emails (account confirmation, password reset)
  • To respond to support requests
  • To detect and prevent fraudulent or abusive activity

We do not sell your personal data to third parties.

3. Third-Party Services

We use the following third-party providers to operate the Service:

4. Proposal Requests & Data Sharing

When you submit a proposal request through PaveScan, your contact information (name, email, phone) and property details are shared with Ryan Clark for the purpose of providing you with a repair estimate. Your data is not shared with any other third parties for marketing purposes.

5. Data Retention

We retain your account data and scans for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@pavescan.app. Upon request, we will delete your data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), row-level security on our database, and restricted access controls. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Cookies

We use essential cookies to maintain your authenticated session. We do not use tracking or advertising cookies. You may disable cookies in your browser settings, but this will prevent you from remaining logged in.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at support@pavescan.app.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information. To exercise your CCPA rights, contact us at support@pavescan.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at: support@pavescan.app